:::Follow-Up:::
“Do you want to know who you are? Don’t ask, ACT! Action will define you.” ––Thomas Jefferson
So, you’re well into launching your new coaching business. You’ve made regular posts on your social media pages and have reached out to people on your Contact List. This is great!
Most people will need more than one or two conversations with you before they’re ready to make a decision. They’re watching you on social media and they’re thinking about the conversation you had with them but they haven’t made a decision yet.
The magic is in the follow-up because following up isn’t about “selling,” it’s about building relationships.
You should be following up on conversations you’ve had daily. Following up with people shows that you care and are sincerely interested in helping them (even if, initially, they didn’t seem interested). Remember, when you ask people to join a Challenge Group, you’re also asking them to change some habits and sometimes it takes follow up and encouragement for them to be ready to take this step.
Ideally, you’ll want to follow up within a week of the last conversation you’ve had with someone, or sooner if possible. Listening during the follow-up is very important, so use some good questions to encourage them to share their thoughts and feelings. Keep the follow-up with your prospective customers simple. Use phrases like:
“Hey! Just wanted to reach out and see if you’re ready to jump into the Challenge Group we talked about.”
“Did you have any questions about that information I sent you? I’m here to help!”
“I was just thinking about you and wanted to touch base real quick and see how things are going. How are you?”
You’ll also want to follow up regularly with your new customers during their first few months to make sure they are having a great experience. Take a quick look at the How to Follow Up with Customers Guide that will walk you through how to follow up with your customers in a variety of settings.
YOUR DAILY ACTION ITEMS:
• Share on your social media what flavor of Shakeology you had today and your workout. Tag your coach in the comments.
• Use your shakeology & workout post as a reminder about your upcoming Challenge Group.
• Follow up with the people you’ve contacted and share some of your experiences with your coach.
• Message your coach and let them know that you have completed the New Coach Academy.
CONGRATULATIONS ON COMPLETING THE NEW COACH ACADEMY. YOU ARE ON TRACK TO ROCKING YOUR COACHING BUSINESS!
REMEMBER IF YOU TREAT THIS BUSINESS LIKE A HOBBY IT WILL PAY YOU LIKE A HOBBY. IF YOU TREAT THIS BUSINESS LIKE A BUSINESS IT HAS THE POTENTIAL TO PROVIDE FINANCIAL FREEDOM FOR YOU AND YOUR FAMILY.
